Shipping & Returns Procedure

Deliveries to IRELAND ONLY

Free shipping on orders over €30

If your order value is €30 or more, then delivery is free to any destination in the Republic of Ireland (Subject to a max weight of 25kg). Order values for less than €30 will incur a standard delivery charge of €4.95. We use a courier company for all deliveries and a signature will be required on delivery.

We will ship your order within 2 working days, subject to availability.

Delivery time within Ireland is within 3-5 working days from dispatch.

Returns Policy

At Horan’s Health Stores Group, we understand that from time to time, a product may not reach you in the condition you had expected it. Also, we want you to be 100% happy with your purchase from us. If for some reason you wish to return the product, please contact us by email first within 10 working days of purchase at stating the reason for return.

We will issue a replacement product or a full refund for the wrong item being dispatched by us (once we receive the returned product). We will take postage and packaging charges into account. Returns for any other reason will receive a refund (once we receive the returned product). The cost of postage and packing in this instance must be borne by the customer.

All returns must reach us by “20 or 30” working days of receiving your order. Items must be unused and unopened. The original packaging and labelling must still be attached. These conditions do not affect your statutory rights as a consumer.

If a refund is deemed necessary, we can only refund the debit/credit card which was used originally for purchase.

Our Returns Address is:

Horan’s Health Stores,
Web Store Dept.,
36 William Street,
County Kerry,

Phone: +353 (0)68 24356
Fax: +353 (0)68 24356